Kroger Buggy Update

Last month, I blogged about the problems of shopping at Kroger On Senior Day. I mentioned how hard if was for those of us who are mobility-impaired to get around the Rocky Mount store in handicapped buggies because many aisles were blocked by restockers and their huge carts. Those buggies are sometimes difficult to access, too.

Every time I fill out the "Kroger Feedback" online questionnaire to get more fuel points, I mention the problems that handicapped folks have. Last time I even included a link to the blog-post about them. The aisles are a bit better now, but there's still a problem with buggy access—BIG SIGNS that prevent those who need a handicapped buggy from getting one. About two weeks ago, when I told the manager about the new big red signs  blocking the buggies, he said those signs were a corporate decision and they concealed a monitor that detected stolen items. He said he couldn't remove them.

Ths past Monday, I found that another sign had been added to further block the buggies.  See—it blocks the entry area into the buggy's seat.

Notice that the buggies are lined up so close together that even someone who isn't old or crippled would have trouble getting one. Notice the big box blocking the far end—so the buggies aren't accessible from either end.

Luckily I had found a buggy outside and didn't have to try to get one out of the line. But there were no doubt others who weren't so lucky.

Why is Kroger so handicapped-unfriendly? How 'bout moving those signs? 

UPDATE: On June 13, the smaller sign had been removed and the buggies were more accessible. But on June 26, the small sign was back and I had to shove it out of the way.

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